See what changed since you last looked
When an origin or destination service is added, removed or moved to a new date, the order shows under Updated with the change marked.
Vendor portal and tech app
One system from new order to signed job.
Your office works in the vendor portal. Your techs work in the moving technician app. Both read the same orders, so everyone sees the same job.
Every order, from request to invoice.
Office staff and admins use the portal to take work, plan the week and close out finished jobs.
New orders land in one list
Each request shows the order number, service date, time window, customer, address and purchase order. Accept or decline from the row.
Accept the rate or send a counter-offer
Review the vendor rate for every origin and destination service on the order. Take the listed price or send your own with a note to dispatch.
Plan the month on a calendar
Accepted jobs sit on a calendar by date. Orders that still need a confirmed time show in red.
Close out jobs in one list
Finished jobs that still need an invoice or a signature copy show with an upload button on each row.
Your company and your people
Keep your insurance and company details current. Add users and give each one a role: admin, office staff or tech.
Forms on hand
Download condition reports, waivers and inspection forms for piano, clock and pool table jobs.
- Piano Inventory Report
- Clock Condition Report
- Pool Table Condition Report
- TV Condition Report
- Motorcycle Inspection Report
- Disassembly Waiver
- Reassembly Waiver
- Winter Damage Waiver
- Disclaimer Form
- Job Summary Report
- DD619
Alerts that link to the order
New dispatches and order updates show up as notifications. Tap one to open the job.
- New job
- Service added
- Service modified
- Service removed
- Date changed
Built for the tech on the job site.
Built for the field, with the address one tap from directions.
- Today's jobs first
Open the app to today's schedule. Each job shows the customer, time window, address and order number.
- Directions in one tap
Tap the address to open your maps app. Send an "on my way" update and the customer sees it.
- Service by service
Mark each origin or destination service done, or note it wasn't needed. Request a change order when the scope grows.
- Photos on the order
Before, after and damage photos upload in the background while you work.
- Signature on screen
The customer signs on your phone. Submit it and the job closes in one step.
- Works offline
No signal in the basement? Keep working. It all syncs when the phone reconnects.
Texts keep every job on schedule.
We send the reminders so your office doesn't have to chase them.
- A text or email when a new order goes to your company
- A reminder if a job isn't confirmed 72 hours before service
- An arrival-time reminder the day before each job
- A nudge when a finished job still needs its invoice
Customers get crew text updates.
On service day, the customer gets a text with the crew's arrival time and the services booked. Fewer "where are you?" calls for your techs.
Text Message
Today 8:52 AM
Your crew is on the way. Brady is your crew leader and will arrive around 9:15 AM.
9:20 AM
Update. Brady's arrival time is now 9:40 AM.
11:30 AM
We need to schedule a return visit for Thursday. Reply with a time that works for you.
2:45 PM
Your job is complete. Thanks for choosing us. Leave a review at alliancerelocation.com/review.
Questions about the vendor portal and app
For anything else, call dispatch at (877) 242-0409.
Vendor portal
What is the Alliance vendor portal?
The Alliance vendor portal is the website where a vendor's office staff and admins take new orders, plan the week on a calendar and close out finished jobs. Find it at vendors.alliancerelocation.com.
Who can use the portal?
Approved vendors and techs get accounts. Each user gets a role: admin, office staff or tech.
Can I download forms from the vendor portal?
Yes. Condition reports, waivers and inspection forms for piano, clock and pool table jobs are in the portal.
Moving technician app
Does the moving technician app work offline?
Yes. Techs can keep working with no signal. Everything syncs once the phone reconnects.
How does a customer sign off on a job?
The customer signs on the tech's phone. Submitting the signature closes the job in one step.
How do I get a login for the portal or app?
Apply to join Alliance. It takes about five minutes. Approved vendors and techs get accounts for both the portal and the app.
Get your login to the portal and app.
Approved vendors and techs get accounts for both. Apply in about five minutes.